Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order. Postage & Packing is a flat rate charge of £3.95 per order.

Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World. Where SURFACE mail is selected the delivery time will be much longer 2-5 weeks for Europe 6-12 weeks Rest of World.

Payment:

We accept payment by  PAYPAl,  a safe online payments  system that allows you to pay with your credit or debit card. You do not need a Paypal account or sign up for a Paypal account to buy from GLITZ & PIECES  it is a simple straight forward process.We also accept payment through  BACS , NOCHEX, GOOGLE CHECKOUT. Please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS .

Packaging:

At Glitz And Pieces, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

Deliveries to UK mainland (inc. Northern Ireland)

For UK mainland deliveries, postage will be charged at £3.95 per order . Items mailed within the UK  UP TO 1KILO  IN WEIGHTwill normally be sent first class  .  Heavier items may be sent Standard Parcels 3-5 days . If a buyer requires enhanced insurance, Special Delivery or an expedited service please email the above for a quote BEFORE placing your order. Glitz And Pieces reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, postage will be charged at cost PLUS a small fee for packaging and handling. The postage cost per item should be shown along side the item description, if it is not, please email us at for a quote. Items mailed outside the UK will normally be sent Airmail and insured for £30.00. Heavier items may be sent via UPS and will normally be insured for £30.00. If a buyer requires enhanced insurance or an expedited service please email the above for a quote BEFORE placing your order. Glitz And Pieces reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. Enhanced insurance up to a value of £200.00 starts at just £2.00 extra and is highly recommended.

Returns:

If you are not happy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.

Privacy Policy

 Glitz & Pieces does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

We have created this privacy and security policy to demonstrate our firm commitment to your privacy and the protection of your information and to providing a safe, secure site for electronic commerce transactions. The Privacy and Security Policy forms part of these Terms and Conditions. The intellectual property rights in this website are owned and controlled by Glitz & Pieces. All material featured and information provided on the website, whether text or images, are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Glitz & Pieces. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission. No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material.

A cookie is a small data file that is temporarily stored on your computer hard disk. This website uses a number of cookies to operate normally. Cookies help speed up the operation of the website. The website also uses cookies to help us gather marketing information on website usage. Cookies are also used to track where you came from to get to our website.

You can still use the website if you have cookies turned off, but the performance may be slower.

Refer to your browser help section for information about how to disable, block and delete cookies. The help section is typically found in the menu bar at the top of the browser. Some browsers will also provide help if the F1 Key is pressed.

The website also invites you to contact us via email, through the "Contact Us" page. Email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through email.

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this.

Information submitted to us is available to employees managing and using this information, but otherwise is kept confidential from other members of our staff.

We may need to pass your information on to others solely to enable us to provide you with the goods or services you have ordered or requested from us or otherwise in connection with our relationship with you.

We use your information to enable us to provide you with the goods or services you have ordered from us or otherwise in connection with your relationship with us. We may also use the information you provide to us to improve the content and appearance of our website or catalogues. With a view to understanding our customers better, and where you have indicated that you would like us to, we will retain the information you provide us about yourself and details of any purchases you have made to enable us to offer products and services that are likely to interest you.

If you wish to cease receiving marketing or market research communications from us or would like us to cease processing your information in any other way you can write to us or email us indicating this.

We comply with the Data Protection Act 1998 in respect of any information we hold.